Before you buy
Investing in a hearing aid takes a lot of consideration with key decisions being setting a budget and deciding what style you prefer. Before you make a purchase you should arrange for a check up so you can be certain than your impaired hearing isn't caused by something which can't be corrected by a hearing aid such as ear wax or an ear infection. Speak to your doctor or audiologist about the options available to you for hearing aids and ask them for their recommendations.
Benefits of ordering hearing aids online
Online hearing device providers don't usually have a waiting list so you can order your hearing aid at any time. There is usually more choice available, especially of the smaller in-the-ear varieties, which means you can select a style which is right for your requirements from the start, rather than opting for an uncomfortable style or a device which needs to be adapted. Although hearing devices are expensive, if you choose to buy one privately then your medical insurer might be able to pay for part of the cost so make sure you check with your insurance provider before you make a purchase. You should be offered a free hearing test from an audiologist when you order online which will give you peace of mind that you're investing in the right aid for your needs.
Available aftercare
Many online companies offer trial periods for their hearing devices which will give you the time to adapt to wearing the hearing aid and decide if it's definitely the right one for you. Don't forget to check if this is a free trial or if you have to pay for it. As with all electrical devices, hearing aids can break and they can be extremely difficult to fix due to how small the components are. If your device breaks within a few months (or even years) of buying it, you don't want to have to pay for a new one so check what warranties the company offers and what these cover. Ideally go for a warrantee covering parts and labour as this should ensure you don't receive any costly surprises if you need any repairs.
Look for reputable companies
Although ordering online can often be cheaper than offline, it is easier for fraudulent companies to operate from behind the safety of a website. When buying hearing aids online, lookout for bogus claims which promise a certain device will restore your hearing completely for example. Reputable companies will have websites which offer impartial and informative advice which will help you make the best decision for your requirements. Normally you will be asked to make an appointment with a qualified audiologist who will recommend the right hearing aid for you. If you're not offered a free hearing test with a qualified specialist then think twice about using the website's service.
If you're still unsure about how legitimate a company is then check their website to see if they have full contact details, including a landline telephone number and a customer services team so you can speak to them and ask them direct about your service. Testimonials from previous companies are also a good indication of how well the company operate.
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